Before Your Visit

Before Your Visit

Appointment
Insurance
Payment

During Your Care

Medications
Telehealth
Privacy

Your Rights & Safety

Patient Rights
Non-Discrimination
Emergencies

⏰ Arriving for Your Appointment

Please arrive about 10–15 minutes early for in-person visits to complete any necessary paperwork.

If you’re attending by telehealth, please log in a few minutes before your scheduled appointment.

πŸ”’ Privacy & Confidentiality

Your privacy is important to us.

All information shared during treatment is protected according to HIPAA and applicable federal and state privacy laws.


πŸ’³ Payment & Insurance

We work with many insurance plans.

Patients are responsible for understanding their benefits, copayments, deductibles, and any services not covered by insurance.


πŸ’Š Medication Management

Medication decisions are based on clinical evaluation and ongoing treatment.

Prescription refills require adequate notice and may require a follow-up appointment.


πŸ’» Telehealth Visits

Secure telehealth appointments are available for eligible services.

Patients should join from a private location whenever possible.


πŸ—“οΈ Appointment Cancellations

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Β 

🚨 Emergency Situations

Sevrage360 is not an emergency or crisis service.

If you are experiencing a medical emergency or are in immediate danger:

Call 911

or

Call or text 988

for immediate mental health crisis support.

Make these numbers visually prominent.


🀝 Patient Responsibilities

We ask every patient to:

βœ“ Provide accurate information

βœ“ Participate actively in treatment

βœ“ Treat staff with respect

βœ“ Notify us of changes to contact or insurance information

This is much easier to read than paragraphs.


🌎 Respect for Everyone

Sevrage360 welcomes individuals from all backgrounds. We provide respectful, compassionate care without discrimination based on race, ethnicity, religion, gender identity, sexual orientation, disability, age, national origin, or any other protected status.

Questions About Our Policies?

We’re happy to answer your questions before your first appointment.