Initial Intake Process

What to Expect

Taking the first step can feel overwhelming, but the process doesn’t have to be. At Sevrage360, every new patient receives a thoughtful, personalized evaluation in a respectful and confidential environment. From your first conversation through ongoing care, you’ll know what to expect every step of the way.

Your first appointment is the beginning of a conversation, not just an evaluation.

We’ll take the time to understand your concerns, answer your questions, and develop a plan that fits your goals.

Whether you’re seeking treatment for a mental health condition, a substance use disorder, or both, we’ll take the time to listen, answer your questions, and develop a personalized plan of care that fits your journey.

Schedule Your Appointment

Call or request an appointment online. We'll answer your questions and help you prepare for your first visit.

Complete Your Initial Evaluation

We'll discuss your concerns, medical history, mental health symptoms, substance use (when appropriate), and your goals for treatment.

Receive Your Personalized Care Plan

Together, we'll develop a treatment plan tailored to your needs. This may include medication management, mental health treatment, substance use treatment, Medication-Assisted Treatment (MAT), or referrals when appropriate.

Begin Ongoing Care

Your treatment plan will continue to evolve as your needs change. Follow-up appointments focus on monitoring your progress, adjusting treatment when needed, and supporting your long-term goals.

Insurance & Payment

Before treatment begins, we'll review your insurance benefits, discuss coverage, and answer any questions about payment options.

Insurance Plans Accepted

  • DC Medicaid
  • Medicare
  • CareFirst
  • United Health care
  • Aetna
  • TRICARE East
  • Before Your Appointment

    To help make your first visit as productive as possible, please have:

    • A valid photo ID.
    • Your insurance card (if applicable).
    • A list of current medications.
    • Any recent medical or psychiatric records (if available).
    • A quiet, private location if attending by telehealth.

    Ready to Take the First Step?

    You don’t have to navigate this alone.

    At Sevrage360, you’ll receive personalized mental health and substance use treatment in a welcoming, supportive environment. Whether you’re seeking help for the first time or continuing your journey, we’re here to help you move forward with confidence.